These Terms of Service (“Terms”) form a binding agreement between you (“you”) and InvoKeeper (“InvoKeeper”, “we”, “us”) governing your access to and use of the InvoKeeper website at invokeeper.com, related applications, APIs, and services (collectively, the “Service”). By creating an account or using the Service, you accept these Terms and the documents referenced below. If you do not agree, do not use the Service.
1. The Service#
InvoKeeperprovides software for creating, organizing, and storing invoices and related business records. The Service is offered on a freemium basis with paid plans (“Subscriptions”) that unlock additional features and remove usage limits. Specific feature inclusions and limits are described on our pricing pages and may change from time to time at our discretion.
2. Eligibility & Accounts#
- You must be at least 18 years old and capable of entering a binding contract.
- You agree to provide accurate, current, and complete account information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
- You must promptly notify us of any unauthorized use of your account or other breach of security.
3. Acceptable Use#
You agree NOT to use the Service to:
- Violate any applicable law or regulation, or any third-party right;
- Send fraudulent, deceptive, or misleading invoices or communications;
- Upload viruses, malware, or other malicious code;
- Probe, scan, or test the vulnerability of any system or network;
- Reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent expressly permitted by law;
- Attempt to circumvent usage limits, rate limits, or feature gates of any subscription tier (including but not limited to manipulating client-side code, replaying requests, or using multiple accounts to evade limits);
- Resell, sublicense, or otherwise commercially redistribute the Service.
We may suspend or terminate accounts that, in our reasonable judgment, violate these rules.
4. Subscriptions, Billing & Payment#
- Paid Subscriptions are billed in advance on a recurring monthly or annual basis as selected at checkout. Charges renew automatically until cancelled.
- All payments are processed by Stripe, Inc. By providing payment information you authorize us and our payment processor to charge the applicable fees and any applicable taxes to your payment method.
- Prices are listed in U.S. dollars unless otherwise specified. We may change pricing at any time; price changes will not affect the current billing period and will take effect on your next renewal after at least thirty (30) days' notice.
- Failed payments may result in immediate suspension of paid features. We may retry the payment method on file before downgrading the account to the free tier.
5. Refund Policy — ALL SALES ARE FINAL#
Subscription fees are non-refundable. InvoKeeper does NOT provide refunds, partial refunds, prorations, or credits for any reason, including but not limited to: unused time on an active subscription, accidental purchases, lack of use, dissatisfaction with the Service, account termination for cause, or feature changes that do not reduce the core functionality of your plan.
Cancelling a subscription stops future renewals; access to paid features continues through the end of the current billing period for which you have already paid. After the end of that period, your account is downgraded to the free tier. We do not pro-rate.
This policy applies to both monthly and annual subscriptions. By purchasing a subscription, you expressly agree to these no-refund terms and waive, to the maximum extent allowed by applicable law, any right of cancellation that would otherwise entitle you to a refund. Where local consumer-protection law requires refunds in specific circumstances and that law cannot be waived, those rights remain available to you; nothing in this section is intended to override mandatory legal protections.
Full details of this policy are set out in our Refund Policy.
6. Free Plan & Usage Limits#
Free accounts are subject to monthly usage limits described on our pricing pages. We may change these limits at any time. Attempting to circumvent free-plan limits is a breach of these Terms and may result in account termination.
7. Your Content#
You retain all rights to the data you submit to the Service (invoices, client records, business information, logos, and similar material — collectively “Your Content”). You grant InvoKeeper a limited, non-exclusive, worldwide license to host, store, transmit, and display Your Content solely as necessary to operate and provide the Service to you.
You are solely responsible for the accuracy, legality, and appropriateness of Your Content. You represent and warrant that you have all rights necessary to submit Your Content and that it does not violate any third-party right.
8. Our Intellectual Property#
InvoKeeper, the Service, the underlying software, designs, logos, and templates are owned by InvoKeeper and its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No other rights are granted.
9. Third-Party Services#
The Service relies on third-party providers including Amazon Web Services (hosting, storage, authentication) and Stripe (payments). Use of those providers is subject to their own terms. We are not responsible for the availability, content, or practices of third-party services.
10. Disclaimer of Warranties#
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT DATA WILL BE PRESERVED. YOU USE THE SERVICE AT YOUR OWN RISK.
InvoKeeper is not a tax, accounting, or legal advisor. Invoices and reports generated by the Service are templates only and do not constitute professional advice. You are responsible for the legal and tax compliance of any document you send.
11. Limitation of Liability#
TO THE MAXIMUM EXTENT PERMITTED BY LAW, InvoKeeper AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
12. Indemnification#
You agree to defend, indemnify, and hold harmless InvoKeeperfrom and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) Your Content, (b) your violation of these Terms or any law, or (c) your misuse of the Service.
13. Termination#
You may terminate your account at any time by cancelling your subscription and deleting your account from settings. We may suspend or terminate your access immediately, with or without notice, for any breach of these Terms or for any conduct that we reasonably believe is harmful to other users or the Service.
Termination does not entitle you to a refund. See Section 5.
14. Modifications#
We may modify these Terms from time to time. Material changes will be communicated via email or in-product notice with at least thirty (30) days' advance notice unless the change is required immediately for legal or security reasons. Continued use of the Service after a change constitutes acceptance of the updated Terms.
15. Governing Law & Disputes#
These Terms are governed by the laws of United States, State of [Your State], without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction in those courts.
16. Contact#
Questions about these Terms? Email support@invokeeper.com.